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UK CRM Business Management Software (SaaS) Company
Job Title – Senior Sales Manager / Director Designate
Background:
Click Innovation is the brainchild of a group of successful British entrepreneurs. Many years of experience building and managing successful small and medium sized businesses have given them a real insight to the many challenges that SME’s face in today’s economic climate.

ClickHQ is the first of a number of services that have been developed specifically to address these issues. Acquiring, retaining and growing profitable customer relationships are fundamental to any organisation. ClickHQ has been developed from inception to focus on meeting these challenges and providing tangible business benefits and a rapid return on investment.
The Click HQ SaaS solution was designed to provide the SME with a simple to deploy and use business management system that will deliver significantly improved access to key data anywhere in the business. Whether the data is about customers, partners or suppliers ClickHQ will organise departmental communication systems enabling every member of the team to have access to the information they need within a single click.
The ClickHQ SaaS solution will dramatically improve the SME’s ability to manage its processes, systems and communication across every business function thus ensuring improved customer experience and satisfaction.
The Role:
The role is to lead the Click Innovation sales force to achieve its new business targets for license and professional services revenue in the UK SMB sector.
Click Innovation are entering a very exciting phase of their journey and are looking to appoint a true sales leader to the management team. You will be excited by a challenge, a proven team builder with the ability to plan at a strategic level and have a real focus on the execution of sales plans and targets.
You will understand the SMB market and demonstrate a real insight as to the challenges target customer’s face when looking to deploy CRM solutions.
Key responsibilities of the role include:
• The development and management of the Click Innovation sales strategy in line with Company Targets.

• The day to day leadership & management of the direct sales team including:

o Planning, development and implementation of a structured lead generation program
o The development of a tactical sales process
o Setting targets for the sales team with compensation plan
o Acting as a coach and mentor to the direct sales team on a daily basis to ensure all targets are hit
o Ensuring accurate pipeline management and activity reporting
o Setting and managing activity guidelines for the sales team to ensure good results

• Be an active leader in the business ensuring relevant department’s work in unison to deliver against the “Customer Promise.”
• Work closely with CCO on the identification and development of sales tools and sales training requirements.
• Work Closely with the CCO on effective marketing campaigns to generate leads for the sales force.
• Identifying and engaging with new business target account opportunities where required.

Skills/Experience/Attributes:
• An exceptional individual with at least 7 years demonstrable track record of new business sales success in the CRM market with at least 3 years’ experience as a Sales Manager.
• A natural sales leader with the ability to lead from the front and the appetite to engage and close new business as an individual contributor as well as manager.
• A deep understanding of effective Sales Management processes and systems.
• Experience in consultative sales techniques coupled with strong closing ability.
• An in-depth appreciation of the SMB sector and their key business challenges in the area of customer acquisition, retention & growth.
• A real in-depth understanding of the CRM software solution market including a good knowledge around:

1. CRM competitive landscape
2. Existing and Future Market drivers
3. SaaS and its commercial benefits to the SMB

• Comfortable working to deadlines and targets and following processes.
• Will have excellent planning and execution skills around opportunity management.
• Proven track record in leading a new business sales teams in campaign management from concept through to order provision.
• Articulate, polished, persuasive, excellent presentation and communication skills.
• The ambition to progress with the organisation and play a key role in its future success

If you are looking for a role where you have a real influence in the overall strategy and direction of the business with the added incentive of a board level position within 12 months then please:
Apply by sending your CV and a letter of introduction detailing why you have the capability to undertake such a fantastic opportunity to recruitment@clickinnovation.co.uk
Remuneration:
Negotiable to attract the best DOE – Significant Share Option
Further information:
www.clickhq.co.uk
Strictly no agencies or third parties.

Our expanding Software and Web Development team needed more space so we have moved to Festival House, Jessop Avenue, Cheltenham, Gloucestershire, GL50 3SH. The new office is open plan which is better for our internal communications and team spirit.